Letting Fees


Landlord’s Guide to Services and Tariff of Charges

AJ Home Solutions offers a comprehensive Letting and Property Management service to take the hassle out of letting your property. Are you looking for help with finding a suitable tenant? Perhaps you want the peace of mind and convenience of a comprehensive round-the-clock letting and property management service that takes care of everything? Whatever level of support you need, we can provide the service that is right for you. We understand that becoming a Landlord can be a daunting experience. Please take a look through this section for a step-by-step guide to what‘s involved in letting a property. We have included information on your legal obligations and practical matters as well as an overview of all services we offer and whether you are thinking of letting your property for the first time or you‘re an experienced Landlord looking for a new Letting Agent service, please get in touch to discuss your requirements. AJ Home Solutions offers Landlords a choice of 3 levels of service. The options you choose will depend how hands-on you want to be, the level of risk you are prepared to accept, and the time and energy you have available to manage your property investment and tenancy.

All printed charges are subject to VAT and are subject to change due to change in VAT and/or business practise

Tenant Introduction
Tenant Introduction & Rent Collection
Full Management

Tenant Introduction

Perfect for Landlords who have the time and experience to manage their own investment but want the reassurance and convenience of a professional marketing and tenant referencing service best Suits to anyone who is looking to benefit in exposing property to wider audience with comprehensive marketing skills.

Tenant Find

We will immediately advertise your property on our website and will be actively looking for tenants. Once instructed, one of the first things we do is to match a property with our list of waiting Tenants and send them your property particulars by email and SMS in addition to telephoning them enabling us to arrange viewings almost instantly. We will then accompany property viewings

Rental Valuation & Show Home Suggestions

We offer an independent assessment of your property, you will be assigned Property Manager to value your property and support you every step of the way. We will provide you with a rental valuation and tips on how you can showcase your property to better present to potential tenants – on decor, furnishings, health and safety issues, any maintenance recommendations and presentation of the property.

We will visit the property and advise you of any work required to meet regulatory requirements. We will also offer advice on any other actions you need to take before you let the property including the necessary reports or refurbishments.

It‘s important that you set a rent that is competitive, fair and achievable. Using our extensive knowledge of the local rental market, we will assess how much your property could rent for in the current climate. Our appraisal will also take into consideration the location, size, standard and condition of the property. During our appraisal we will be happy to discuss the lettings process with you and answer your questions. If you are a first time Landlord you will have plenty of opportunity to find out more about what is involved in letting a residential property.

Effective advertising and marketing

At AJ Home Solutions we use the latest technology and proven marketing techniques to advertise our rental properties.

Professional Photography, Property particulars & Floorplans

It is vital to make sure your property stands out and attracts the potential tenants, We will create a polished advert for your home, with a floor plan, detailed description and high quality photos. we will capture quality photographs along with post-processing to make sure it is highlighting the key features of your property and we will share all the photographs and take your opinion before it is published.

AJ Home Solutions Website

We will immediately advertise your property on AJ Home Solutions website.Our own website www.ajhomesolutions.co.uk is responsive which means it automatically optimises the display to work and look good on smartphones to whichever device your potential tenant uses. Following this we will be actively looking for tenants. We will email and SMS potential tenants in addition to telephoning them enabling us to arrange accompanied viewings almost instantly.

LED Light Displays & 4k Large TV Screens

Your property will also be displayed on bright good quality A4/A3 Size LED Window Displays also on LED FULL HD 43Inch TV Screens at our office situated at the heart of Rayners Lane surrounded by Banks, Post-office, Coffee Houses, Restaurants-Clubs & Takeaways, Hair & Beauty Salons and very close to Rayners Lane Tube Station catching eyes of hundreds of local commuters and shoppers as well as the passing crowd.

Social Media

Online and social media has now been more effective than traditional methods of advertising. This innovative product additionally demonstrates our commitment to providing our clients with market leading services, while also representing a significant step forward in the way the company’s teamspresent properties. This will enable us attracting more tenants, whilst going above and beyond what competitors offer.

To Let Board

We will erect one of our highly visible lettings boards to attract more potential buyers.

Open Days

We will arrange open days and agree with you . this can be either during weekdays or weekend.

Online Property Portals

We are represented on other top property websites including: zoopla.co.uk, primelocation.com and more! You will be updated with the number of ‘hits’ your property has received online, how many viewings have been booked, feedback from the viewers and the status of all offers you have received. We believe in giving you full transparency.

Screening Tenants – Comprehensive Referencing & Credit Checks

This vetting process is a critical step in securing a reliable Tenant for you. We carry out thorough credit checks Organize all the relevant credit searches, employment and current landlord references using an Independent credit reference agency, the prospective tenants will go through an extensive referencing process.

  • Credit Checks
  • Personal Identity Check
  • Anti-fraud check with fraud score
  • Report on detrimental credit history
  • County Court Judgement and Court
  • Decree check
  • Bankruptcy & Individual Voluntary
  • Arrangement Check
  • Employers reference or accountants reference
  • if self employed
  • Previous landlord or managing agent reference
  • Future employer’s reference (if appropriate)
  • Undisclosed address check as standard
  • Tenancy application score
  • Bank Validation check
  • Anti-terrorist check
  • Right to Rent

We are required by law to check that tenants and other adults who will be living with them have a legal right to reside in the UK. This check must be carried out for everyone regardless of nationality. Please note therefore that all intended occupiers of a rental property will need to bring their original passport (or other suitable evidence of their right to live in the UK) in person to our office in Rayners Lane Pinner for verification before the commencement of any application. Non-compliance will result in access to the property being denied until the necessary checks have been made.

We will also request and checks will be carried out on documentation i.e. Bank statements, wage slips to support an application.

Drawing Contracts

We will prepare and provide you the tenants with a legally binding Assured Shorthold Tenancy agreement and relevant notices and co-ordinate the signing of the same by the tenants. You and the tenant will have sight of this prior to signing.


Sole agency fee of 8% of the gross rent of Contract Length. 

Agency Fees

Agency fees collected monthly excluding the Tenant Introduction/Find service where fees are payable as soon as Tenants enters into a binding contract for the occupation of the Property.


Where a Tenancy Agreement provides for a Tenant to exercise a right to terminate the Tenancy earlier than the full term provided by the Tenancy Agreement (a “break clause”) and the Tenant exercises such a right and terminates the Tenancy early, AJ Home Solutions will refund any Commission or Fees already paid to AJ Home Solutions by the Landlord on a pro-rata basis for the unexpired period of the Tenancy. Where, for any reason, the Landlord permits the Tenant to terminate the Tenancy or in any way releases the Tenant from the Tenant’s obligations outside of the terms set down in the Tenancy Agreement, or the Tenant terminates the Tenancy early due to the actions or lack of action of the Landlord, the Landlord shall not be entitled to any refund of Commission or Fees from AJ Home Solutions for any period prior to the earliest date upon which the Tenant could have exercised a right to end the Tenancy.

Tenant Introduction and Rent Collection

Ideal for Landlords who want to manage the tenancy themselves but want to ensure all the paperwork (Tenancy Agreement, Deposit and Rent administration) is completed professionally. On your behalf we will: Collect one months’ rent in advance, together with a deposit/bond. Collect the monthly rent due from the tenants(s) also chase up any late rent payments as required. It is important to note however, that AJ Home Solutions do not act as a debt collector. Upon receipt of the rent paid by the said tenant(s), to pay the same over to you by BACS to your nominated Bank/Building Society account as per any pre-arrangements made.

Tenancy Deposit Scheme Deposit to be held in government approved scheme It is a legal requirement that we or yourself retain the tenants’ deposits in accordance with the Tenancy Deposit Scheme for Regulated Agents (TDSRA) and account for this at the end of the tenancy in accordance with the rules of the Deposit Scheme.


Sole agency fee of 10% of the gross rent per calendar month.

Full Management

This option is for Landlords who have limited time, or are travelling/living overseas, and want to outsource the entire day-to-day management and upkeep of their property investment to a professional property management agent. These involves everything within the Tenant Introduction, Rent Collection service, In addition to this, we will: Offer Virtual Tour of your property which you can share amongst the social media platforms. Online Virtual tours are extremely beneficial and provide our landlords an effective way to showcase their property with all its best features. Prepare monthly statements detailing payment received by the agent on behalf of the Landlord’s let property and to clearly state any deductions or fees made by the agency. Arrange and co-ordinate the tenants occupation and vacation of the property. We will carry out property inspections whilst the tenants are in occupation to check the property is being looked after every 6 Months.

Arrange for appropriate tradesmen to effect necessary repairs and decoration to a maximum cost of £250 In excess of this amount, we will obtain your approval first except in cases of emergency. Works over £250 will incur fees of 5% of the net invoice for management and instruction of contractor works.


Sole agency fee of 12% of the gross rent per calendar month. Fees payable during the whole of the period that the tenant is in occupation including during any renewal or extension of the tenancy howsoever arising. This will be payable monthly from the rent received. If no rent is received the Landlord remains liable for the full fees including VAT, whilst the Tenant remains in occupation. Such fees will be due and payable within 14 days of formal demand on the Landlord. AJ Home Solutions LTD reserve the right to claim interest on any outstanding monies due from the Landlord at the rate of 3% above the Bank of England base rate from the due payment date until payment by way of cleared funds is received by them.

Additional Non-Optional Fees and charges (irrespective of level of service)

  • Admin charge Amendments to Tenancy Agreement £75.00
  • Renewal of Tenancy Agreement £250.00

Add-Ons Optional Fees and charges

  • Test Smoke & Carbon Monoxide Detectors £24.00
  • Energy Performance Certificate £80.00
  • Gas Safety Certificate £80.00*
  • Electrical Safety £175.00*
  • PAT test Certificate £75.00*

*If fails certification, any remedial work required will be at extra cost.


Bedroom/s 1 2 3 4 5 6
Fees £113 £180 £250 £163 £205 £239
  • More than 6 bedrooms by separate negotiation.
  • Re-write of inventory £126.00 (following décor changes)
  • Inventory up-date fee £78.00*
  • Additional rooms incl. conservatories £36.00*
  • This fee is charged each time there is a change of tenancy.

Check-In and Check-Out

AJ Home Solutions LTD’S can arrange Check-In and Check-Out, an independent check- in carried out at the commencement date of the tenancy. Similarly the independent clerk will also arrive to check the Tenant(s) out at the end of the tenancy. The check-in and check-out appointments are paid by the Landlord. The charge for the check-in appointment will be deducted from your first month’s rent and will be reflected on your rent statement. You will be provided with a detailed copy of the check-out report by AJ Home Solutions LTD once the checkout has been concluded. A copy of the report is also provided to the Tenant.

Bedroom/s 1 2 3 4 5 6
Fees £138 £162 £174 £192 £246 £276
  • More than 6 bedrooms by separate negotiation.
  • Arrangement of a contractor or works for non-managed property £36.00
  • Arranging Keys ( Replacement keys and/or additional copies) £6.00 plus cost of keys
  • Weekly visit during void periods per visit £30.00
  • Mid Term property inspections £75.00

Management-only service: £300 Setup fee and 8% of rent payable.

minimum fee £1,000

Vacant management (before you let or between tenancies): This depends on what you need: minimum monthly fee £120.

Short lets (less than six months): 15% of rent.

Minimum fee: £1,250

Pre letting service (visual check and recommendations): £200.

Sale of property (including sales progression): 1.5% of the agreed sale price.

The following charges relate to all tenancy types:

Service Charge
Land registry check £4.80
Tenancy paperwork £300
Making an inventory For example for a 3-bed unfurnished £174, third-party charge
Paperwork for renewing a tenancy £250
Cancelling a let before a tenant moves in £350 plus costs
Interest on unpaid fees or other money 3% above Bank of England base rate per annum, calculated daily

The following charges depend on your tenancy type:

Service Charge
Right to Rent checks £10
Deposit administration MyDeposit Custodial Scheme £100 TF, £50 RC & FM
Inventory check-in Third-party charge e.g. for 3-bed unfurnished £216
Inventory check-out Third-party charge e.g. for 3-bed unfurnished £216
Tenant and/or guarantor references
Change of sharer £175
Change of additional sharer that takes place at the same time as above £75
Right to Rent expiring time limited document check

The below charges depend on whether or not you ask us to carry out any of the services:

Service Charge
Change in ownership set-up, per property based on the work involved £120 – £600
Serving a Section 13 Notice £50
Attending court per hour £120
Attending court (one of our Directors) per hour £240
Sending a CHAPS (same day) payment in the UK £30
Making a payment outside the UK £30
Submitting non-resident landlord returns to HMRC per landlorde £120 per quarter
Consolidated statement £30 per copy
Copy of head lease from the HM Land Registry website (where available) £4.80
Transferring deposit to landlord or other agent during tenancy £120
Helping you recover deposits through TDS adjudication £120 per hour
For managed tenancies only:
Handle payment of any service charges £120 per year
Arranging works or refurbishment over £250 5% of net cost
Getting quotes, if you then organise the work yourself £75
Getting quotes, if you then decide against any work £100
Meeting contractors, third parties to assist with insurance claims, HMO visits and/or any additional property visits £120 per visit
Any license holding (where you live outside of the UK and the local authority scheme insists on a UK-based holder) £150 per year
For non-managed tenancies only:
Arranging inventory, contractor or other appointments £30 per
Serving a Section 21 Notice (included with management service) £50
Notice to quit £50

Extra optional and non-optional fees & charges:

Service Charge
Right to Rent checks £10
Follow up checks £50
Deposit administration My Deposit Custodial Scheme per year £100
Change of sharer £375
Notify Utility providers included in RC & FM £25
For each additional change of sharer at the same time £75
Change of ownership set up £120 – £600
Handle payment of service charges per year £120
Helping with deposit adjudication (AST) per hour £60
Annual license holding per year £150
Inventory Preparation and check in £180
Inventory check out £180
Meeting contractors, third parties to assist with insurance claims, HMO visits and/or any additional property visits per visit £120
Arranging works or refurbishment over £250 5% of net cost
Quarterly return to HMRC per landlord £120
Consolidated statement per copy £30
Tenancy renewal paperwork £250
Cancelling a let before the tenant moves in £350 + costs
Transferring deposit to landlord or other agent during tenancy £120
Arranging key cutting £6 + costs
Preparing and serving notices: Section 13 notice £50
Preparing and serving notices: Section 21 notice £50
Preparing and serving notices: Notice to quit £50
Rent Arrears Management Included in RC & FM £150

The service of S21 notice and Notice to Quit is included for our managed clients.

Service Charge
Attending court per hour £120
Attending court per hour for a Director £240
Making a payment outside the UK £30
Making a same day payment in the UK £30

Interest on unpaid fees or other money due at 3% above Bank of England base rate per annum, calculated daily.

With another lettings agent and want to change to us

We regularly meet landlords who are dissatisfied with their current letting agent and choose to switch over to our service

This may be for a single property, multiple properties or larger lettings portfolios

Properties could be either vacant or let with existing tenants

This means each switch over scenario requires an individual approach, with a pre-agreed plan aimed, at not unsettling existing tenants whilst ensuring the smooth handover of documentation from the current agent

For Already Let Properties

Changing lettings agents is understandably worrying for a landlord, especially if a property is already let

Our aim will be to make any changeover as simple and transparent as possible

As soon as you agree to change to AJ HOME SOLUTIONS, you will need to dis-instruct your current agent

We will then need you to sign a lettings agreement with us

Thereafter we will

  • Endeavour to liaise with your existing agent, to ensure the smooth transfer of keys and any relevant documentation
  • Arrange to meet the existing tenant(s), advise them how we operate and of the standards we expect from our tenants
  • Compile a fresh and full inventory at the time of takeover
  • Take a full photographic record of the property, at the time of takeover
  • Issue you with a condition report and photographic records
  • Have the tenant(s) sign a fresh AJ HOME SOLUTIONS branded tenancy agreement along with our terms and conditions
  • Get the rent due, paid to ourselves

In effect, it will be like a fresh start for your tenancy

For properties with existing tenants, the process is usually free and our aim will be to reduce to a minimum any disruption, in the flow of your rental income

For Non-Let Properties

The process is simple

As soon as you agree to change to AJ HOME SOLUTIONS, you will need to dis-instruct your current agent

We will then need you to sign a lettings agreement with us

We’ll then endeavour to liaise with your existing agent, to ensure the smooth transfer of keys and any relevant documentation

We will then begin marketing and do our best to find you a tenant as soon as possible

Save the Nature

Paper copies contracts, invoices or any other documents are arranged for you for £1 per copy plus postage and admin for of 50 per hour or email copies are sent to you for FREE alternatively you can access in your client portal area.


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