Services and Tariff of charges
Thank you.
One week’s rent. This is to reserve a property – once received we will stop marketing the property. The holding deposit is not a fee and is usually refundable. For convenience when your tenancy starts your Holding Deposit will become part of your first rent payment, to be added to by you with the extra amount needed to meet the required amount.
Five weeks’ rent (or six weeks for rents over £50,000 p.a.).
This covers any damages or defaults on your part during the tenancy.
Please note we also have an optional Deposit Alternative Scheme with Reposit. For more details click here
At the agreed monthly rate, to be cleared into the AJ Home Solutions account by the day of the month specified in your tenancy.
You are responsible for all your utilities (gas, electric, water, phone, broadband), plus Council tax, unless a specific agreement is written into your tenancy to include these with your rent.
You will be charged interest on late rent payments at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.
You are liable for the actual cost of replacing any lost key(s) or other security device(s). If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken as a result of the lost key(s) or other security device(s)
Where you request a change to the tenancy there will be a charge of £50 (inc. VAT) per agreed variation. This covers the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents. This will apply for changes such as adding a pet to an existing tenancy, changing a sharer on a tenancy.
There will also usually be an increase of rent of £20 for each pet to cover the extra risks faced by the landlord of having pets in the property.
Where you request to end your tenancy earlier than the date agreed in the tenancy then you will need to meet the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy.
Where appointments are agreed for staff or contractors to visit the property for specific activities and those activities can’t be completed due to you not fulfilling the agreement then our time and that of contractors is chargeable at £15 per hour including VAT.
Where you are in breach of any of the terms of your tenancy then you may incur costs for damages associated with that breach where it can be shown AJ Home Solutions, your landlord or anyone else has suffered a loss as a result of your breach of the tenancy.
Please note, if you signed a tenancy before 1 June 2019 then the charges you agreed will apply until 31 May 2020
Please call us if you have any questions on 020 8866 8525
Credit Checks
Personal Identity Check
Anti-fraud check with fraud score
Report on detrimental credit history
County Court Judgement and Court
Decree check
Bankruptcy & Individual Voluntary
Arrangement Check
Employers reference or accountants reference if
self employed
Previous landlord or managing agent reference
Future employer’s reference (if appropriate)
Undisclosed address check as standard
Tenancy application score
Bank Validation check
Anti-terrorist check
Right to Rent
We are required by law to check that tenants and other adults who will be living with them have a legal right to reside in the UK. This check must be carried out for everyone regardless of nationality. Please note therefore that all intended occupiers of a rental property will need to bring their original passport (or other suitable evidence of their right to live in the UK) in person for verification before the commencement of any application. Non-compliance will result in access to the property being denied until the necessary checks have been made. We will also request and checks will be carried out on documentation i.e. Bank statements, wage slips to support an application.
Holding Deposit – £250.00
A holding deposit will be held while we carry out the referencing checks on you. This will allow us to remove the property from future viewings while we work on your application. If the property becomes unavailable due to any reasons presented by the landlord we will refund the full amount however, if you decide you do not wish to proceed, you fail referencing, or are unable to provide a guarantor when required you will lose the holding deposit and this will be presented to the landlord for the time wasted. This sum will be deducted from the final payment you make before obtaining your keys. The balance must be settled in full at least 3 days before receiving the keys.
Deposit Protection Scheme (DPS) Registration Annual fee of £24.00
Inventory, Check-in and Check-out
Preparation of inventory| Bedroom/s | 1 | 2 | 3 | 4 | 5 | 6 |
| Fees | £113 | £130 | £147 | £163 | £205 | £239 |
| Bedroom/s | 1 | 2 | 3 | 4 | 5 | 6 |
| Fees | £96 | £113 | £121 | £134 | £172 | £189 |
Lettings Emergency Information
- Freephone 0800 111 011
- Homeserve Cover - 0800 694 4167
- Homelet Emergency Assistance Insurance
please contact 0845 6048 674 (emergency works only) or general enquiries - (non-emergency) 0845 111 2222 quoting the policy number and the property address. Northolt (Plumbing & Heating) Bathroom Centre on 079 3900 6939 On-Time Plumbing 01895613678 Please be aware that if your emergency is due to the bad weather conditions, as you can appreciate, you may have to wait slightly longer than usual for a plumber/heating engineer to arrive.
Power cut and emergency help line for UK power distributors 0800 783 8866
Sam Day Electrics on 075 0222 8796
Harrisons Electrical Solutions – 077 1016 6957
If the property is covered by any Landlord emergency insurance you should contact them in the first instance. If the property is covered by Homelet Emergency Assistance Insurance please contact 0845 6048 674 - (emergency works only) or general enquiries - (non-emergency) 0845 111 2222 quoting the policy number and the property address.
Thames Water: Please call on 0800 316 9800